Holden LLC d/b/a Holden International (“Holden,” “us,” “we,” “our”) understands that your privacy is important to you, and is committed to protecting the privacy of those who use our website: www.holdenintl.com and our Services on the subdomains of the website. This Privacy Statement explains how we collect, use, disclose, and protect website users’ information. The use of information collected through our Service shall be limited to the purpose of providing the Service for which the Client has engaged.
Holden LLC participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. Holden LLC is committed to subjecting all personal data received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List. [https://www.privacyshield.gov/list]
Holden LLC is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Holden LLC complies with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield Framework, Holden LLC is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Holden LLC may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Under certain conditions, more fully described on the Privacy Shield website [https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint], you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
USING THIS WEBSITE OR SUBMITTING PERSONAL INFORMATION CONFIRMS YOUR CONSENT AND AGREEMENT TO TERMS OF THIS PRIVACY STATEMENT. IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY STATEMENT, PLEASE DO NOT USE THIS WEBSITE OR SUBMIT PERSONAL INFORMATION.
Changes to Privacy Statement
Holden may change this Privacy Statement at any time to reflect changes to our information practices. Each time you visit this website, you should check the date of this Privacy Statement (which appears above) and review any changes that have been made since your last visit to the website. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. You agree that your continued access and use of this website will bind you to any new terms of this Privacy Statement.
What personal information do we collect and how do we collect it?
How do we use the personal information?
Holden may use your personal information to respond to your requests for information, provide newsletters, alerts, send webinar invitations, and improve the services we provide to you and others. We may also contact you to seek feedback on our services or for marketing or other research purposes. Your personal information may also be used to protect our rights or property and that of our other users.
Newsletters, Alerts and Webinar Invitations
By subscribing for recurring Holden newsletters, alerts and webinar invitations, you agree to receive on occasion other correspondence from Holden related to the newsletters, alerts and webinar invitations that you consented to receive during the registration for the subscription. In addition, we may contact you regarding your account status. You will be contacted by email or otherwise only by Holden or its agents. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page, or you can contact us at firstname.lastname@example.org.
How can I change, delete, or stop use of my personal information?
At any time you may request that we discontinue sending emails or other communications generated in response to your subscription to newsletters, alerts, webinar invitations. Additionally, you may request that we correct, update, and/or delete any personal information that you submit to our website by emailing us at email@example.com or by contacting us by postal mail at the contact information listed below. We will respond to your request within a reasonable timeframe. However, if personal information is required for use of certain areas of the site, you may lose and no longer have access to those areas and the associated services if you request Holden to delete your personal information.
Do we hold information about you?
Upon request Holden will provide you with information about whether we hold any of your personal information. You may access, correct, or request deletion of your personal information by contacting us at firstname.lastname@example.org. We will respond to your request within a reasonable timeframe. In certain circumstances we may be required by law to retain your personal information, or may need to retain your personal information in order to continue providing a service.
We and our marketing partners , affiliates, or analytics or service providers, use technologies such as cookies, or other similar technologies , to analyze trends, administer the website, tracking users’ movements around the website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.
As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
We do not link this automatically collected data to other information we collect about you.
We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here). Please note this does not opt you out of being served ads. You will continue to receive generic ads.
Is personal information shared with third parties?
We will share your personal information with third parties only in the ways that are described in this privacy statement.
Holden shall not intentionally disclose or transfer your personal information to unrelated third parties. Holden may use third party vendors or contractors to provide services related to the website and to you such as offering customer service and contacting you if you have opted in to receive marketing information. Any such vendors or contractors shall be contractually required to maintain the privacy of personal information in accordance with applicable law.
We may share your information with third-party business partners, for instance, for the purpose of enhancing our products and services. If you do not want us to share your personal information with these companies, contact us at email@example.com.
If Holden is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information. We may also disclose your personal information to any other third party with your prior consent.
How long is personal information retained?
Holden retains personal information for so long as it is necessary to serve the purposes described in this Privacy Statement, or for such other period as required by applicable law.
How is personal information protected?
Holden uses generally accepted standards of technology and operational security in order to protect personal information from loss, misuse, alteration, or destruction. Despite our efforts to protect your personal information, there is always some risk that an unauthorized person may illegally gain access to systems, or that transmission of your personal information over the internet may be intercepted. Therefore, we cannot provide absolute guarantee that unauthorized persons will not obtain access to your personal information. If you have any questions about the security of your Personal Information, you can contact us at firstname.lastname@example.org.
The Holden website may host various publically available or user restricted blogs, forums, and other social media applications or services that allow you to share content with other users (“collectively, “Forums”). Any personal information or other information that you contribute or share on any Forum can be read, collected and used by other users of that Forum over whom Holden has little or no control. Therefore, Holden is not responsible for any user’s or third party’s use, misuse or misappropriation of any personal information or other information that you contribute or share on any Forum.
Links to third party websites
Social media widgets
Our website includes Social Media Features, such as the Facebook Like button, and Widgets, such as the Share This button or interactive mini-programs that run on our website. These Features may collect your Internet protocol address, which page you are visiting on our website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our website. Your interactions with these Features are governed by the privacy statement of the company providing it.
We display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at email@example.com.
Children’s privacy protection
Holden understands the importance of protecting children’s privacy, especially in the online world. This website is not designed for or intentionally targeted at children, and Holden does not intentionally collect or maintain information about anyone under this age. If we are made aware that information is or has been submitted by or collected from a child below 13, we will immediately delete their personal information.
Notice to California Residents
If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by Holden to third parties for the third parties’ direct marketing purposes. This request for information applies only to Holden’s activities within the State of California. To make such a request, please send an email to firstname.lastname@example.org or write us at the address below.
Holden collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the Client that you interact with directly. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our Clients.
Holden has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the Holden’s Client (the data controller). If requested to remove data we will respond within a reasonable timeframe.
We will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. Holden will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Questions about the Privacy Statement
If you have any questions about our Privacy Statement, please send an email to email@example.com or write us at the following address:
Director of Operations
135 South LaSalle St. Suite 2800
Chicago, IL 60603